Which documents need to be translated?
The purpose of the GDPR is to make your company more “transparent” to your customers. You should aim to give your customers all the information they need to make an informed decision about your company as a service provider. This information should cover all products and services related to security, privacy, access, compliance and social responsibility (Corporate Social Value – CSV).
Your business must also have a privacy statement that describes the data you collect about customers and visitors to your websites, how and why you collect and use this data, and how you protect your customers' rights according to the data privacy directive. You must always obtain consent before sending out any newsletters or surveys. Moreover, it must be possible for your customers to know what personal data your company utilises and it must be simple for them to request that this data be deleted.
Translation of the privacy statement is mandatory. If you are an international company, you should consider translating all material which is able to provide your customers with insight into your business. In order for your customer to make an informed decision about your company as a service provider, the information must be easy to understand. This underscores the necessity of translation.