Quality Management System
Semantix has implemented a quality management system (QMS), certified according to ISO 9001:2015.
Quality management is conducted on a strategic level to maintain constant focus, work on continuous improvements and to raise awareness of the importance of quality throughout the organisation.
The QMS is maintained and updated by Semantix program management in order to ensure that the QMS is effectively integrated at the company and lives up to the relevant international standards and best practices.
The purpose of our QMS is to sustain customer satisfaction by ensuring consistently high quality in the services provided so that they not only meet Semantix’ high quality, legal, and regulatory requirements, but also those of individual customers.