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On-site interpreting – what is it and how do I book?

On-site interpreting means that the interpreter is with you on site. The interpreter’s task is to interpret everything that is being said as if it were the speaker himself who said it. The interpreter’s role is to be an unnoticed filter that is discreetly present and makes what is said understandable. For on-site interpreting, the interpreter often needs to travel and we are happy to help you coordinate the assignments so that they are done as effectively as possible for you as a customer.

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What are the benefits of hiring an on-site interpreter?

  • The interpreter is present on site and enables a conversation between two people who do not speak the same language.
  • The interpreter can also interpret visual impressions.
  • It enables the interpreter to see facial expressions and gestures.
  • There is no risk of technical interruptions.
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When is an on-site interpreter the best alternative?

We particularly recommend on-site interpreting in the following situations:

  • interpreting in court, where simultaneous interpreting is normally required,
  • in conversations with very young children, mentally ill people and people with hearing loss.

If you are not sure what type of interpreting you need, you can always contact us for tips and advice.

What should I consider when hiring an on-site interpreter?

Make sure that you, your discussion partner and the telephone are positioned forming a triangle. The interpreter should be at the tip of the triangle and you and the person you are talking to should sit opposite each other in order to be able to make eye contact during the conversation. Speak clearly and calmly and not too long at a time.

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How do I book an on-site interpreter the easiest way?

Book an on-site interpreter online via our customer portal. There you can:

  • order interpreting services without any risk of telephone queues online and 24/7
  • change and cancel bookings
  • get information about your projects
  • communicate with Semantix.

Every day our skilled interpreters carry out over 2,000 projects in 200 different languages and dialects for our customers. Over the years, we have gradually expanded our range of technical solutions to improve both quality and customer experience. The customer portal plays an essential part in this and offers an easy, fast and secure way of booking interpreting services.

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Do you need assistance?

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Get an overview of all interpreting services.