Working with Semantix

Quick links

Welcome to Language Talents' Forum

Below, you will find instructions and information on various topics useful for our cooperation.

If you miss anything or have any questions, please contact Vendor Management

Contact us

Email: vendor.management@semantix.eu

Translation

Your own Quality Assurance before delivery For translations, the following must be checked and ensured by the Supplier prior to delivery to Semantix.
Third-party revision Some translation projects include revision by another linguist, and you are asked to review their comments.
Implementing customer feedback Translation quality is a fluid concept – each customer has their own definition.
New Vendor Revision The New Vendor Revision workflow is designed to welcome and onboard new Semantix translators.

Tools

Phrase - Quick Guide Quick Guide for how to translate and validate in Phrase and how the connection to our portal works.
Phrase - MT and post-analys Semantix applies MT as a linguistic asset to all translation projects in Phrase.
TSO In Semantix PD, you will be working with translations online, using the free CAT-tool TransStudio Online – TSO.
TimedText MediaNEXT is a cloud-based platform where linguists from have the possibility to work with the job types Captioning and Subtitling in a tool called TimedText.
Trados GroupShare Information about translation work done in Trados GroupShare.

Complaints

What is a complaint A complaint means that the service provided to a customer did not meet their expectations.
What is not a complaint? A customer asking a question about a term or phrase is not a complaint.
Investigating a complaint When we have specific examples of words or phrases that the customer feels need attention, we begin our investigation.
What is translation quality Determining whether a complaint is warranted or not is sometimes difficult.
Closing a complaint (reimbursement) When we have made the necessary changes, it is time to close the complaint and to move on.

Quality Assurance

Revision The purpose of revision is to check an assignment – entirely or with a spot-check – before delivery to our client.
Review The purpose of review is to ensure that the target text is correct and appropriate for the agreed aim.
Proofreading Proofreading is the linguistic control of a monolingual text.

Marketing and Media Services

Transcreation The creative recreation and full market adaptation of a text.
Copy Revision after Transcreation The revision of the unique transcreated options in the target language along with back-translations and a commentary in English.
Copy Adaptation The creative translation that adapts to the local market's target audience and culture.
Copy Revision after Copy Adaptation The revision of a marketing translation.
Copy Review The adapting of a text of the target culture.
Copywriting The process of writing advertising and marketing texts with unique content tailored to a selected market.
SEO Content Optimization The optimization of on-page multilingual web content after translation.
SEO Keyword Research The multilingual keyword research that identifies locally relevant keywords for optimization against search engines in the local target markets.
Content Writing The process of writing marketing texts with unique content tailored to the local target group in the selected market. More focus on SEO.

Additional services

DTP How to convert from PDF to Word format and how to perform a layout check.
Post-editing How to work with light post-editing. Post-editing is editing of machine-translated text.

Agreements & Appendices

Agreements & Appendices Here you can find translations of our agreement with appendices to use as reference before signing the English version in GetAccept.

Vendor Portal Instructions

Hub

Hub - Introduction Welcome to TransPerfect Private Hub.

GlobalLink

GlobalLink Project Director (PD) - FAQ FAQ about GlobalLink Project Director (PD).
GlobalLink Project Director (PD) - Introduction Working with the project management system GlobalLink Project Director (PD).
Invoicing in Global Link Invoicing, rates and currencies in PD.
GlobalLink Project Director (PD) - Log in issues Technical errors and solutions.

XTRF

XTRF - Introduction Welcome to Semantix' Vendor Portal.
XTRF - Log in issues Technical errors and solutions.

Customer specific instructions

GROW Download the GROW onboarding document, which includes all the information you need.
Swedish Public Sector Instructions for working with Swedish Public Sector clients

Invoicing

Invoicing - Hub Invoicing in TransPerfect Private Hub.
Invoicing - XTRF Invoicing in Semantix vendor portal (XTRF).
Invoicing in GlobalLink Invoicing, rates and currencies in PD.
Invoicing Semantix through an umbrella company Information about how invoicing works when an umbrella company is used.